Job Description:
Eligibility : Any Graduate
Industry : ITES, BPO, KPO, LPO, Customer Service, Operations
Position : Technical Support Associate
Experience : 0 - yrs
Location : Gurgaon
Job id : 156178
Salary : 1,50,000 - 2,25,000 P.A.
Candidate Profile :
- Sound problem solving skills with linear and
- logical troubleshooting skills
- Process knowledge, assessment, design and documentation skills
- Team player with strong interpersonal skills
- Strong oral and written communication skills
- Solid analytical, technical, and project management skills
- Must have proficiency with various software applications including Microsoft Office (Word, Excel, Powerpoint, Outlook)
- Skilled in multi-tasking Ability to work independently with minimal supervision
About the Company:
Convergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Customer management products include agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government markets. Information management provides convergent billing and business support system (BSS) products and services including revenue management, product and order management, and customer care management to telecom, utilities, and cable/satellite/broadband service providers.
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Website : www.convergys.com
How to apply :
To Apply for Service Quality : Click here
To Apply for Technical Support Associate : Click here
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