Hiring for the post of Phone Banking Officer for Freshers and Experienced at ICICI Bank

Job Description:

Education: Any Graduate

Industry: Banking/Finance

Designation : Phone Banking Officers - Domestic

Experience: 0-2 years

Location : Hyderabad

Salary Offered: As Per Industry

Desired Skillset :

• Handle and resolve customer complaints/ queries over phone.
• Provide customers with relevant product and service information.
• Cross sell new product and service opportunities to customers over phone.
• Provide feedback to the team leaders about product / process.

Key Skills:

• Good Communication Skills (English & Hindi Language).
• Open to work in rotational shifts.
• Inbound Outbound Voice Process Phone Banking Customer Complaints

About the Company:

ICICI Bank is India's largest private sector bank with total assets of Rs. 5,367.95 billion (US$ 99 billion) at March 31, 2013 and profit after tax Rs. 83.25 billion (US$ 1,533 million) for the year ended March 31, 2013. The Bank has a network of 3,753 branches and 11,292 ATMs in India, and has a presence in 19 countries, including India.ICICI Bank offers a wide range of banking products and financial services to corporate and retail customers through a variety of delivery channels and through its specialised subsidiaries in the areas of investment banking, life and non-life insurance, venture capital and asset management. Continue Reading

Website: www.icicibank.com

How To Apply :

To Apply forSales Officer : Click Here