Education: Any graduate
Industry : IT-Software / Software Services
Position : Associate - Technical Operations
Experience : Freshers/Experienced
Job Location : Bangalore/Hyderabad/Chennai/NCR
Date Of Drive : 20th May 2015
Time : 10.30 AM
Salary : As per Company norms
Eligibility criteria :
- B.E / B.Tech / ME / M.Tech / MCA from 2012 / 2013 / 2014 pass out batch(s) only
- Minimum 65% aggregate in the highest qualification
- Basic knowledge on IT Infrastructure services
- Good Communication skills
- 24*7 environment. Should be willing to work in Rotational shifts including Night Shifts
Job Description :
- Support problem and change tickets for client support operations (e.g. storage systems or server) for work involving problem determination and implementation of changes to hardware, software, applications or network systems.
- These tasks are not standardized and require independent thought and problem solving to resolve.
- Interaction with other teams is often required to solve issues.
- Work to standardize repeatable tasks and steps across multiple accounts. This may require creating documentation or scripts that can be used to solve the same problem in the future.
- Team members participate once or more a day in cadence discussion on team performance. These meetings are typically led by the primary pool manager or Dispatcher. They discuss issues or challenges, and receive trouble-shooting input /advice from other team members. They may also discuss team performance trends. Primary pool team members may also separately interact and exchange information with members of cross-pool teams.
- Implement medium to complex product upgrades and/or medium to complex security compliance corrections without assistance.
Documents to be carried for the event (original & one set of photocopies) :
- Resume
- Education all year mark sheets for the highest degree attained
- Education degree certificate
- Government issued photo ID card
- If employed: Offer letter or Latest revision Letter/ Last two months payslips and Relieving letter/ Service Letter
- Valid Indian work permit (if applicable)
About Company :
For nearly 100 years, IBM has led the world in creating innovative solutions and products that have changed not only business, but history as well. With its global scale and breadth of disciplines, IBM offers more opportunities for growth and attractive benefits; and with IBM’s unique mix of people, business knowledge and technological expertise,IBM helps solve real world problems.A key business unit in IBM that combines deep industry expertise with high-powered technology to unlock premium business value for our clients. In areas such as IT, Consulting, Sales, Marketing, Finance, Business, Strategy, Supply chain, Business Analytics, Customer Relationship Management (CRM), Human Capital, Logistics and Procurement, we have shown our clients innovative new ways to think about their business and their bottom line. Continue Reading
Website : www.ibm.com
How To Apply :
Date Of Drive : 20th of May 2015.
Venue Details:
Federal Institute of Science and Technology Federal Institute of Science and Technology, Hormis Nagar, Mookkannoor P O, Angamaly, Cochin, Kerala 683577.
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