Education : Any Graduate
Functional Area : IT-Software
Designation : Jr. Executive
Experience : Freshers
Location : Ahmedabad
Salary : Best In Industry
Desired Candidate Profile:
- Excellent Communication Skills
- Ability to lead teams and motivate them
Job Description:
The incumbent is responsible for delivering on all internal KPI’s for his team of 18 CSAs. Ensure discipline within his team with respect to adherence to daily activities like attendance and briefing. This role involves coordination with all support functions like Quality/Training/PNP/HR and Circle team to bring improvement in team and thereby deliver enhanced customer experience.
- To ensure team performance with learning and growth of his/her people.
- To develop the team which can deliver on KPI’s and can share & incorporate best practices with the process with proven results.
- Developing the team for higher roles.
- Provide timely recommendations on team member's growth path.
- 100% adherence to Performance Appraisals and Identifying areas of improvement for the team.
About The Company :
We’ve come a long way since making the first ever mobile call in the UK on 1 January 1985. Today, more than 400 million customers around the world choose us to look after their communications needs. In 30 years, a small mobile operator in Newbury has grown into a global business and one of the most valuable brands in the world. We now operate in around 30 countries and partner with networks in over 50 more.In an increasingly connected world, it’s no longer just about being able to talk and text. Our network allows people to share images and videos as soon as they’re captured; to share thoughts and feelings as soon as they’re created. And because we now do more than just mobile in many markets, more customers look to Vodafone for great value in their fixed line and broadband services too. Continue Reading
Company Website : www.vodafone.com
How To Apply :
For More Details and ApplyClick Here
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