Vodafone Recruitment Drive For Fresher Graduates For The Post Of Jr. Executive - VOD0006H0

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Job Description:                                                                                                                                                                                                               


Eligibility : Any Graduate

Functional Area: IT / Software

Designation : Jr. Executive

Job Id : VOD0006H0

Job Location : Ahmedabad

Experience : Freshers

Salary : Best In Industry

Job Description :


  • The incumbent is responsible for delivering on all internal KPI’s for his team of 18 CSAs.
  • Ensure discipline within his team with respect to adherence to daily activities like attendance and briefing.
  • This role involves coordination with all support functions like Quality/Training/PNP/HR and Circle team to bring improvement in team and thereby deliver enhanced customer experience.
  • To ensure team performance with learning and growth of his/her people.
  • To develop the team which can deliver on KPI’s and can share & incorporate best practices with the process with proven results.
  • Developing the team for higher roles.
  • Provide timely recommendations on team member's growth path.
  • 100% adherence to Performance Appraisals and Identifying areas of improvement for the team.
  • Exposure to Call center environment.
  • People, Process and Task orientation along with analytical approach.
  • Team handling experience.
  • Knowledge of telecom products and Customer care processes.
  • Excellent Communication Skills.
  • Ability to lead teams and motivate them.

About Company:


Vodafone Group is a British multinational telecommunications company headquartered in London and with its registered office in Newbury, Berkshire. It is the world's 2nd-largest mobile telecommunications company measured by both subscribers and 2013 revenues (behind China Mobile), and had 434 million subscribers as of 31 March 2014.Continue Reading


Website : www.vodafone.com

How To Apply :


Venue Details:
Vodafone Shared Services India Vodafone House,

Ground Floor, Corporate Road Off. S. G, Highway,

Prahllad Nagar Ahmedabad City,

India. 

To Apply : Click here

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