Eligibility : B.E./B.Tech
Industry: IT-Software / Software Services
Designation : System Engineer
Experience: 0-2 year
Location: New Delhi
Salary Offered : 4.75 LPA
Tentative Date of interview : 9th May, 2015
Desired Candidate Profile:
- Energetic, curious, resourceful, highly creative and self-motivated. Able to thrive in a fast-moving and sometimes ambiguous environment.
- Strong sense of ownership and accountability.
- Excellent analytical problem solving ability.
- Excellent written and verbal communication skills.
Job Description:
This a techno-functional role with the individual responsible for addressing and resolving complex application issues for Snapdeal. The individual needs to have intimate knowledge of the internet concepts and database along with excellent communication skills, allowing them to perform in-depth troubleshooting. This role provides you an opportunity for hands-on learning of how an ecommerce business works.
- To be the primary contact for working to resolve technical issues related to various applications as reported by our business teams.
- Work with various subject matter experts to resolve escalated issues within the time constraints.
- Develop methods and best practices for delivering outstanding service automating tasks where relevant.
- Active participation in knowledge creation and sharing internal to the team and wider audience
- Act as Subject Matter Expert for assigned product/service offerings to ensure new services/features can be effectively supported
- Do root cause for major/critical incidents, and where possible resolve or provide workarounds, suggestions and improvements to mitigate future incidents.
About the Company:
Snapdeal.com is an online marketplace, headquartered in New Delhi, India. The company was started by Kunal Bahl, a Wharton graduate as part of the dual degree M&T Engineering and Business program at Penn, and Rohit Bansal, an alumnus of IIT Delhi in February 2010.Snapdeal.com was started in February 2010 as a daily deals platform inspired by Groupon.com but expanded in September 2011 to become an online marketplace.[4] Snapdeal has grown to become the largest online marketplace in India[5] offering an assortment of 4 million+ products across diverse categories from over 20,000 sellers, shipping to 4,000[6] towns and cities in India. Continue Reading
Website: www.snapdeal.com
How to apply:
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