Job Description:
Eligibility : Any Graduate
Industry: IT/Software
Position: System Engineer Trainee
Experience: Freshers
Location: Hyderabad / Secunderabad
Salary : As per Company norms
Desired Profile:
- Microsoft Certification (MCP) or Hardware A+ Course.
- Excellent communication skills, quick learner
- Excellent Technical skills, quick learner
- Self motivated and directed, with keen attention to detail.
- Excellent written and oral communication skills.
- Good Knowledge on probing and Troubleshooting IT related issues
- Willingness to work in shifts.
Job Description :
- Handle calls & provide effective solutions
- Monitor emails and respond to the customer with effective solutions
- Problem Solving and Responding to Customer Need
- Follow-up daily on all the open incidents
- Escalating incidents according to SLAs
- Follow SOPs and prepare new SOPs on need basis
About the Company:
GSS Infotech (formerly "GSS America"), established in 1999, is a Information technology company based in Hyderabad, India. The company specializes is in cloud computing, remote infrastructure management services, virtualization solutions, application management services, and infrastructure optimization solutions. GSS Infotech has four development centers in New York, Illinois, Connecticut, and Hyderabad and six business centers in New York, Illinois, Connecticut, Dubai, Hyderabad, and Singapore For more details
Website: www.gssinfotech.com
How to apply:
For More Details and Apply Click here
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