Job Description:
Eligibility : B.E/B.Tech
Industry : BPO
Designation : Associate Professional
Experience : 0 - 2 year
Location : Noida
Job id : 1500DN4
Salary : As per Industry
Desired Profile:
- Proactive Job monitoring using multiple tools
- Working in a mix of leveraged and dedicated environment with varied processes
- Preparation and maintenance of Service Level reports
- Performing restores within the defined SLAs
- Liaising with multiple team for backup readiness
- Communicating with multiple teams to ensure quick escalations and resolutions of issues
- Attending and chairing DSRs.
- Availability and flexibility for 24x7
Required Skills:
- Proficient in MS Excel, Word.
- Understanding and Exposure to Basic Backup Terminology
- Basic knowledge of Networking, ITIL, Ticketing tools.
- Bachelor's degree or equivalent combination of education and experience
About the Company:
For more than 50 years, we at CSC have developed smart, technology-enabled solutions to solve our clients' toughest challenges, demonstrating a commitment to excellence and a passion for exceeding expectations.
Over the past five decades, technology has radically changed the world we live in. We have remained at the forefront of our business because we have understood how to use technology change and innovation to deliver value to our clients.
Website: www.csc.com
How to Apply:
To Apply for Associate Tester : Click here
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