Job Description:
Eligibility: B.E / B.Tech, MBA
Industry: IT-Software / Software Services .
Position: Analyst
Experience: 0-1 year
Location: Hyderabad
Salary : As per the Industry
Desired Skillset:
- Internet skills
- Microsoft Office skills
- Basic HTML skills
- Understanding of basic business terminologies
- Basic Industry & consulting service area knowledge.
- Written and spoken English skills
Responsibilities:
- Respond to practitioner requests for information, but meeting stipulated service-level agreement
- Use Microsoft Outlook receive and respond to practitioner queries
- Search internal intellectual property databases to address requests
- Maintain a working knowledge of industry, services areas, functions, methods, and tools
- Manage service requests from origination to completion
- Record service requests, correspondence, and resolution in a call management system
- Follow standard escalation process to resolve issues
- Use of tools like Deloitte OnLine and other Deloitte standard tools for smooth functioning
- Participate in knowledge sharing and transfer sessions when required
About the Company:
Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firmsAbout us throughout the world collaborate to provide audit, consulting, financial advisory, risk management, and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu Limited (DTTL), a UK private company limited by guarantee. Each member firm provides services in a particular geographic area and is subject to the laws and professional regulations of the particular country or countries in which it operates. DTTL does not itself provide services to clients. DTTL and each DTTL member firm are separate and distinct legal entities, which cannot obligate each other. DTTL and each DTTL member firm are liable only for their own acts or omissions and not those of each other. Each DTTL member firm is structured differently in accordance with national laws, regulations, customary practice, and other factors, and may secure the provision of professional services in its territory through subsidiaries, affiliates, and/or other entities.
Website: www.deloitte.com
How to apply: Click here to apply
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