Ernst Young (EY) Recruiting Freshers and Experienced for the post of Associate Analyst

Job Description:

Eligibility: B.Com/ BBA/ BA/ M.Com/ MA

Industry: BPO / Call Centre / ITES

Position : Associate Analyst CRM

Experience: 0-2 years

Location : Kerala-Kochi

Salary Offered : As per Company Norms

Desired Profile:

• Efficiency with MS Office Tools (Excel, Word, Power Point etc).
• Strong communication skills both written and verbal.
• Good analytical thinking/ability to take decisions.
• Proactive and able to prioritise work, good inter personal skills, attention to details, customer focused, responsive and able to multi-task

Primary responsibilities and accountabilities:

• Learn and understand the CRM Support function and Global Tool for Acceptance and Continuance(GTAC)
• Preparing Draft Assessments in Global Tool for Acceptance(GTAC) and Continuance on behalf of the engagement team of the respective EY Office
• Maintaining daily work tracker
• Formulates answers to client questions
• Manages tasks and activities in a timely manner and is responsible for specific outcomes
• Uses analytical and project management methodology and tools
• Learns the firm structure, business strategies, service lines, and people of the firm
• Builds a network of people within Q&RM and across the firm
• Plans and organizes own work and keeps others informed of status and activities

Responsibilities :

• Work closely in team to carry out the day to day activities of Data processing/ Data Management / Account Management of the process and meet the daily/Weekly/monthly objectives.
• Adherence to the Service Charter/ SLA's
• Self review of assigned work
• Act according to team interest
• Escalate issues if required.

About the Company:

Ernst & Young (known as EY) is a multinational professional services firm headquartered in London, United Kingdom. It was the third largest professional services firm in the world by aggregated revenue in 2012 and is one of the "Big Four" audit firms.The organization operates as a network of member firms which are separate legal entities in individual countries. It has 175,000 employees and more than 700 offices in over 150 countries. It provides assurance (including financial audit), tax, consulting and advisory services to companies.The firm dates back to 1849 with the founding of Harding & Pullein in England. The current firm was formed by a merger of Ernst & Whinney and Arthur Young & Co. in 1989.[9] It was known as Ernst & Young until 2013, when it underwent a rebranding to EY. The acronym "EY" was already an informal name for the firm prior to its official adoptionFor more details

Website: www.ey.com

How to apply:

For More Details and Apply: Click here