HP Recruiting B.E/B.Tech, M.E/M.Tech,MCA Freshers for the post of Server Support Engineer

Posted on: Location: Bengaluru

Eligibility: B.E/B.Tech, M.E/M.Tech,MCA

Industry: IT-Service/Software Services

Designation: Server Support Engineer

Experience: Freshers

Work Location: Bangalore

Salary : Best In Industry

Desired Skillset:


  • Graduate or equivalent
  • Typically requires 10+2+3/5 years regular college level education
  • Excellent verbal and written communication skills in language to be supported
  • Experience in troubleshooting in a technical environment
  • Excellent analytical and problem solving skills


Responsibilities:


  • Resolving technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification system for Industry Standard Servers and related products
  • Assisting end users to avoid or reduce problem occurrences
  • Work in 24x7 environment, supporting customers worldwide(AME, EMEA, APJ)
  • Adding case resolution to Knowledge Management System
  • Engaging support as needed to ensure SLA demands are met Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission critical)
  • Proactively assisting internal or external businesses and end users to avoid or reduce problem occurrence.
  • Providing direction and guidance to process improvements
  • Articulating recommendations and explain resolutions to clients.


About the Company:


Hewlett-Packard Company or HP (styled as lower case on its official logo) is an American multinational information technology corporation headquartered in Palo Alto, California, United States. It provides hardware, software and services to consumers, small- and medium-sized businesses (SMBs) and large enterprises, including customers in the government, health and education sectors.The company was founded in a one-car garage in Palo Alto by William "Bill" Redington Hewlett and Dave Packard. HP is the world's leading PC manufacturer and has been since 2007, fending off a challenge by Chinese manufacturer Lenovo, according to Gartner.[2] It specializes in developing and manufacturing computing, data storage, and networking hardware, designing software and delivering services. Major product lines include personal computing devices, enterprise and industry standard servers, related storage devices, networking products, software and a diverse range of printers and other imaging products.Continue Reading


Website: www.hp.com


How to apply:


For More Details and Apply Click Here

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