DELL Conducting off-campus Drive for the post of Technical Support Voice process - Walk in date : 17th - 21st August

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Job Description:

Eligibility: Any Graduate

Functional Area: BPO / Call Centre / ITES

Positions : Technical Support Voice Process

Job Location : Delhi/NCR(National Capital Region), Delhi, Gurgaon, Noida

Walk in date : 17th-21st August

Experience: 0 - 2 years

Salary : 3,00,000 - 4,00,000 P.A.

Candidate Profile :

  • Should be open to work in rotational / night shifts in a 24 by 7 environment.
  • Should have excellent communication skills in English.
  • Minimum Graduates in any stream. (10+2+3)

Role Responsibilities:

  • Troubleshooting of dell laptops.
  • Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
  • Diagnosis & resolving of the hardware problems and troubleshooting
  • Verifies warranty entitlement and determines appropriate action.
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
  • Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.

About the Company:

For more than 28 years, Dell has empowered countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world. Learn more about our story, purpose and people behind our customer-centric approach. For more details


How to apply:

Dell International Services
Vipul Tech Square, Opposite Central Park, Sector Road
Sector-43, Gurgaon - 122002

Telephone : 0124-4579165-79007

For More Details and Apply Click here

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