Eligibility: Any Graduate / Under Graduate, Diploma
Industry: BPO / Call Centre / ITES
Designation : Technical Support Engineers/ Field Engineer
Experience: 0-3 years
Walk in Location: Noida
Job Location : Delhi/NCR(National Capital Region)
Walk-In Date : 8th August 2015
Salary : 50,000 - 2,00,000 P.A
Candidate Profile:
- BE/B.Tech/BSc/BCA/MCA/3-years Polytechnic Diploma & Exceptionally good Experienced Diploma and Graduates.
- (Desktop,Laptop), PC Hardware knowledge, Desktop/Network Troubleshooting.
- Should have Hardware and OS knowledge to support Windows environment
- Knowledge of installing, configuring and troubleshooting Desktops, Laptops and Printers.
- Hardware and PC assembling experience is required.
- Knowledge on MS Outlook
- Call management, Helpdesk , Call coordination.
Job Description:
- Assist Customers over the phone, with Technical troubleshooting by providing Excellent Customer Service Assist Customers over the phone, with Order Provisioning, Order cancelation, delayed orders, expedites, etc.
- Trouble shooting for Broadband related issues.
- Setting up wireless connection on Laptops and Desktops.
- Connectivity issues with ops Modem, Routers, Hubs and Switches.
- Dealing with network connectivity LAN , WAN and MAN.
- Checking the exchange line issues / outages / fixing appointment with the technician at UK.
About the Company:
HCL is a business enterprise with presence in the fields of technology and healthcare. Founded in 1976 as one of India's original IT garage startups, the HCL enterprise currently comprises of three companies in India - HCL Technologies, HCL Infosystems and HCL Healthcare with annual revenues of US$ 6.5 billion and over 95,000 professionals from diverse nationalities operating across 31 countries including over 500 points of presence in India. In the technology space, HCL’s offerings span a wide range of software and hardware services and solutions including R&D, technology services, enterprise and applications consulting, Remote Infrastructure Management, IT hardware, systems integration, distribution of technology and telecom products.Continue Reading
Website: www.hcl.com
Walk-In Details:
Interview Day & Date : Saturday, 8th Aug 2015
Interview Time : 10:00 AM to 01:00 PM
Venue Details :
HCL -Noida: HCL Infosystems Ltd, E-4, 5, 6, Sector 11, Noida
Contact Person - Rishav / Ankita
For More Details : Click Here
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