Eligibility: Bachelor's degree
Industry: IT-Service/Software Services
Designation: Technology Consulting
Experience: 0 - 2 yrs
Location : Bangalore
Job Id : 1450444
Salary : As per Company norms
Job Description :
- Technical Knowledge: Apply growing technical knowledge (e.g. SAP, Java, .NET) to solve application issues with limited risk/complexity.
- Under general direction integrate technical knowledge and business understanding to create effective solutions for the company and for customers.
- Incident Management: Resolve routine in-scope technical incidents independently.
- Work with team members to resolve more complex incidents. Document known errors and work arounds.
- Escalation Management: identify and action escalations in line with defined policy
- Change Management/ Implementation: Under general direction implement changes/solutions to meet customer needs within area of technical responsibility.
- Understand and escalate scope changes per change control process.
Typical skills include :
- understanding of applications technology in area of direct responsibility
- General understanding of related technologies
- ITIL Process knowledge
- Customer Service
About the Company:
Hewlett-Packard Company or HP (styled as lower case on its official logo) is an American multinational information technology corporation headquartered in Palo Alto, California, United States. It provides hardware, software and services to consumers, small- and medium-sized businesses (SMBs) and large enterprises, including customers in the government, health and education sectors.The company was founded in a one-car garage in Palo Alto by William "Bill" Redington Hewlett and Dave Packard. HP is the world's leading PC manufacturer and has been since 2007, fending off a challenge by Chinese manufacturer Lenovo, according to Gartner.[2] It specializes in developing and manufacturing computing, data storage, and networking hardware, designing software and delivering services. Major product lines include personal computing devices, enterprise and industry standard servers, related storage devices, networking products, software and a diverse range of printers and other imaging products.Continue Reading
Website: www.hp.com
How to apply:
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