Tata Communication Recruiting for the post of Customer Service Executive for Freshers and Experienced - 43445

Job Description:

Eligibility: Graduate Level

Functional Area: BPO

Designation : Customer Service Executive

Location : PUNE

Experience : 0 - 4 years

Salary : Best In Industry

Job id : 43445/51766

Job Description  :

Has enough knowledge within Service Assurance to allow them to apply their knowledge efficiently and work productively with broad instruction. Regularly participate in important projects or activities as a full contributing team member, is able to proactively identify important issues or risks, seeks the appropriate level of guidance and advice to ensure delivery of quality outcomes. Operational role which is responsible for delivering results that have direct impact on the achievement of results within Service Assurance. Works under direct supervision. Able to identify problems and provide inputs to improve, change or adapt existing methods and techniques drawing from personal experiences and feedback. Actively acquires more complex skills, techniques, operating practices, knowledge of abstract concepts in order to progress toward full proficiency in the field of specialisation. Has skills and knowledge that will allow them to adapt to effectively deal with unfamiliar issues, challenges, problems within their field of specialisation. Education: Engineering Graduate (CCNA/CCNP certification preferred)

About the Company :

Tata Communications is a USD $3.2 billion (FY13) global communications and enterprise IT service provider that owns and operates the world’s most advanced subsea cable network, delivering first-class infrastructure, enterprise solutions and partnerships to carriers and businesses worldwide.Tata Communications’ network is truly global, extending from developed markets to the world’s fastest growing emerging economies.Core to everything Tata Communications does, is its global infrastructure which consists of one of the largest and most sophisticated subsea optic fibre cable networks (including the world’s only wholly owned, complete cable ring around the globe); its Tier 1 IP network; and world-class data centres in key business capitals around the world. On top of this robust backbone, sits Tata Communications’ voice and data businesses and its comprehensive portfolio of managed enterprise services

Website: www.tatacommunications.com

How to Apply :

To Apply for Service management : Click here

To Apply for Service Assurance : Click Here