IBM Hiring for the post of Associate System Engineer for Freshers and Experienced

Education : BTech/BE, Diploma

Industry : IT-Software / Software Services

Designation : Associate System Engineer/Technical Support Associate

Experience : 0-2 years

Location : Across India

Salary : Best In Industry

Candidate Profile:

• Bachelor's Degree/ Diploma (15 Years + education)
• Basic knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
• Basic knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
• English: Fluent
• Ability to identify basic hardware parts and aware of basic hardware concepts.
• User level familiarity with at least one e-mail client - Outlook, Notes etc.
• Skilled in commercially standard software applications and major desktop operating systems.
• Awareness of basic networking concepts and technologies.
• Questioning skills /probing skills, as relevant to the issue and level of the caller.
• Fluency in Communications Skills/ soft skills.

Job Description:

• You will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
• You require to handle inbound calls / emails / chats regarding technical issues for end users

About Company :

For nearly 100 years, IBM has led the world in creating innovative solutions and products that have changed not only business, but history as well. With its global scale and breadth of disciplines, IBM offers more opportunities for growth and attractive benefits; and with IBM’s unique mix of people, business knowledge and technological expertise,IBM helps solve real world problems.A key business unit in IBM that combines deep industry expertise with high-powered technology to unlock premium business value for our clients. In areas such as IT, Consulting, Sales, Marketing, Finance, Business, Strategy, Supply chain, Business Analytics, Customer Relationship Management (CRM), Human Capital, Logistics and Procurement, we have shown our clients innovative new ways to think about their business and their bottom line. Continue Reading

Website : www.ibm.com

How To Apply :

To Apply for Associate System Engineer : Click here

To Apply for Technical Support Associate : Click Here