IGATE Walkin on 12th Sep for the B.Tech,MCA Graduates - Freshers

Posted on: Location: Bengaluru

Education : B.E/B.Tech/MCA

Functional Area : BPO

Designation : System Engineer

Experience : Freshers

Walk in date : 12th September 2015

Timing : 9: 00 AM - 12.00 PM

Location : Bangalore

Salary : Best In Industry

Desired Candidate Profile:

  • An ITIL qualification is preferable but not essential
  • MCP certification would be desirable
  • Excellent communication skills
  • Excellent organizational skills
  • Willing to work round the clock (24/7)
  • 1 year’s previous IT Service Desk and/or Call Centre experience required
  • Incident Management experience – Managing incidents including business expectations and communication

Job Responsibility:
  • Act as a single point of contact for phone calls and staff regarding IT issues and queries
  • Receiving, logging and managing calls from internal staff via telephone
  • 1st line support - troubleshooting of IT related problems from in-house software to hardware, such as Blackberrys, Laptops, PCs and Printers
  • Troubleshoot basic network issues
  • Escalate unresolved calls to the L2 support team
  • Log all calls in the Service Desk Call Logging system (HPSM)

About The Company :

iGATE is a ~$1 billion organization, providing full-spectrum consulting, technology and business process outsourcing services differentiated by a Business Outcomes-based business model. Driven by the philosophy of 'Accountable for Clients" Business' powered by iTOPS (Integrated Technology and Operations) platforms, iGATE provides effective solutions to over 184 Fortune 1000 clients globally across verticals including Insurance and Healthcare, Life Sciences, Banking and Financial Services, Manufacturing, Retail, Logistics and Distribution, Communications, Energy and Utilities, Media, Entertainment, Leisure, Travel, and Public Sector and Independent Software Vendors.Organizational excellence is the foundational bedrock of everything that iGATE does to meet customers’ expectations, ensure employee performance and achieve shareholders’ delight. Our Executive Management has clearly defined the organizational vision, objectives and the actionable methods to benchmark, achieve and sustain organization excellence in a highly competitive IT and Business Process Outsourcing solutions market space. Continue Reading

Company Website : www.igate.com

How To Apply :

IGATE Global Solutions Limited,
158 - 162 & 165 – 170 EPIP Phase-2
Whitefield Bangalore 560 066

To Apply : Click Here

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