Education : 10+2, Any Graduate / PG
Functional Area : BPO
Designation : Customer Service Associate
Experience : Freshers 2016
Location : Pune
Date Of Drive : 16, 17th January 2016
Salary : Best In Industry
Candidate Profile :
- Excellent communication skills (written and verbal)
- Ability to communicate correctly and clearly with all customers
- Excellent documentation skills
- Good comprehension skills – ability to clearly understand and state the issues customers present
- Ability to concentrate – follow customers issues without distraction to resolution
- Good composition skills – ability to compose a grammatically correct, concise, and accurate written response
- Work successfully in a team environment as well as independently
Job Description :
An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment
About The Company :
Amazon has come a long way since opening on the World Wide Web in July 1995. Today, we operate retail websites in multiple countries across geographies, offering products in many categories (books, media, digital, electronics etc.) worldwide, and we still like to work hard, have fun and make history! The Amazon.com brand has become synonymous with a superior level of convenience, selection, low prices, and customer service.In 2006, Amazon started building Technology teams at Hyderabad to support the growth in the global fulfillment and transportation network. We have built a world class Software engineering team which is focused on solving some of the complex problems in worldwide Transportation using workflows, optimization algorithms, machine learning systems etc. These are large scale distributed systems handling millions of packages being shipped through our network. For more details
Company Website : www.amazon.com
Interview Process:
- Personal Introduction Round
- Online Written Versant Test
- Voice Versant Test (Conducted Over a telephone)
- Operations Manager Round
How To Apply :
Date Of Drive : 16, 17th January 2016
Reporting Time : 9 AM
Venue Details :
Greetings from Pimpri Chinchwad college of Engineering & Research (PCCOE&R), Ravet, Pune
For More Details Click Here
To Apply Click Here
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