Honeywell Recruiting B.E/B.Tech Freshers for the post of Technical Support Associate

Posted on: Location: Gurgaon

Job Description:


Eligibility: B.E/B.Tech

Functional Area: Customer/Product Support

Positions : Technical Support Associate

Job Location : Gurgaon

Experience: Freshers

Salary : As per Industry

Desired Skillset :


  • Able to operate PC based programs in a Windows environment.
  • Ability to gather and assimilate data to deliver accurate solutions to the customer in a professional manner.
  • Takes initiative to lead and supports team members in dealing with change.
  • Uses up-to-date technical knowledge, skills and experience to effectively perform jobs and contribute to the success of the department.
  • Maximizes productivity levels while providing world class customer service.
  • Displays effective problem solving skills.
  • Demonstrates effective use of soft skills – listening, probing and questioning.
  • Effective communication skills and appropriate usage of the English language
  • Flexibility to work in shifts


Job Description :


Responsible for answering Tier 1 calls to support end customers resolve product related issues to the best of their satisfaction.
  • Meet all the targets laid down as client requirements under all circumstances – Schedule Adherence, Service Level, VoC, AHT, Calls per Rep, Call quality.
  • Have an individual development plan to improve skill set to Tech Support Specialist responsibilities.
  • Seek feedback from immediate supervisors via 1-O-1 or metrics discussion
  • Seek knowledge sharing sessions with HD/SA for self improvement
  • Work closely with immediate supervisor for all performance, learning and development aspects.


About the Company:


Honeywell International, Inc. is an American multinational conglomerate company that produces a variety of commercial and consumer products, engineering services, and aerospace systems for a wide variety of customers, from private consumers to major corporations and governments.Honeywell is a Fortune 100 company, in 2012 it was listed as 77th in the Fortune 500 America's ranking.Honeywell has a global workforce of approximately 130,000, of whom approximately 58,000 are employed in the United States.The company is headquartered in Morristown, New Jersey. For more details


Website:  www.honeywell.com

How to apply: 


For More Details and Apply Click Here

No comments:

Post a comment

 
© CopyrightJobs for Freshers | Fresherswalk All Rights Reserved.| Powered by fresherswalk.com.