Capgemini Recruitment for Systems Engineer - Any Graduate - Across India - Oct 2016

Posted on: Location: Across India

Job Description:

Eligibility :

  • Any Graduate
  • Work Experience : 0 to 1 year {Should have experience in a Technical call center / ISP Help Desk / Technical Help Desk.}

Industry :  IT-Software/ Software Services

Position : Systems Engineer – IMS

Experience : Freshers

Location : Across India

Salary :Best in Industry

Job Description:

  • To ensure effectiveness and efficiency in meeting the technical troubleshooting requirements and performance tuning within Service Level commitments made to the customer within.
  • Should have excellent communication and English speaking skills
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
  • Listen attentively to customer needs and concerns; demonstrate empathy.
  • Knowledge of basic computer operations.
  • Courteous with strong customer service orientation.
  • Dependable with proficient attention to detail.
  • Good listening and responding skills.
  • Should be willing to take up challenges and go extra mile to perform work responsibilities
  • Should have great interpersonal skills and ability to perform under pressure
  • Should have experience in a Technical call center / ISP Help Desk / Technical Help Desk.Job J
  • Provide best-in-class customer service, problem resolution and technical
  • troubleshooting to customer queries over the voice based phone service.
  • Support customers across Telecommunication, Financial Services, Healthcare, and Technology vertical.
  • Meet customer requirements through first contact resolution.
  • Clarify customer requirements; probe for and confirm understanding of requirements or problem.

About the Company:

Capgemini is a consulting company that provides outsourcing and technology services to other companies. The Capgemini jobs are notified in detail in the official site. One can log into the official site, search for a specific position and learn whether there is a vacancy or not. On the other hand, the candidates can search for recruitment events within a start and end date. The candidates who want to register their profiles can submit their resume and other details in the official site and the selection team would get in touch with the candidates whenever there is a need. The Capgemini jobs for freshers are available in management, programming, production, finance, HR, data management, software, infrastructure, consultancy, BPO and KPO. The company has an open requirement for MBA and technology freshers.Continue reading


How To Apply :

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