Yahoo Hiring for Freshers As Customer Care Associate at Bangalore On Oct 2016

Posted on: Location: Bangalore

Job Description:


Eligibility : 
  • Bachelor’s Degree in any discipline required
  • 0-6 months of success customer service or internet experience
  • Must have flexibility to work Monday thru Sunday in shifts.


Industry :  IT-Software/ Software Services

Experience : Freshers

Location : Bangalore

Salary : Best in Salary

Job Description :

  • Provide world-class service to all Yahoo Customers in a customer centric environment
  • Successfully resolve complex customer e-mail and telephone inquiries through the use of multiple customer support tools
  • Assisting customers with inquiries while providing consultative support and recommendations
  • Document in detail all interactions with customers
  • Effectively articulate complex information to a variety of technical and non-technical customers
  • Educate customers on products and help customers to be successful
  • Identify and evaluate opportunities to increase customer retention and satisfaction through the use of up-sell and cross-sell of products and services
  • Successfully performs against department scorecard metrics including Quality Assurance, Average Handle
  • Time, and Customer Satisfaction Rating

About the Company:
Yahoo Inc. (also known simply as Yahoo!, styled as YAHOO!) is an American multinational technology company headquartered in Sunnyvale, California. Yahoo was founded by Jerry Yang and David Filo in January 1994 and was incorporated on March 2, 1995.Yahoo was one of the pioneers of the early internet era in the 1990s. Marissa Mayer, a former Google executive, serves as CEO and President of the company.

It is globally known for its Web portal, search engine Yahoo! Search, and related services, including Yahoo! Directory, Yahoo! Mail, Yahoo! News, Yahoo! Finance, Yahoo! Groups, Yahoo! Answers, advertising, online mapping, video sharing, fantasy sports, and its social media website. It is one of the most popular sites in the United States.According to third-party web analytics providers, Alexa and SimilarWeb, Yahoo! is the highest-read news and media website, with over 7 billion views per month, being the fifth most visited website globally, as of September 2016. According to news sources, roughly 700 million people visit Yahoo websites every month. Yahoo itself claims it attracts "more than half a billion consumers every month in more than 30 languages".

Website : https://in.yahoo.com
How To Apply :
For more Details : Click here

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