RedBus hiring freshers Customer Support Executive at Bangalore

Job Description:

Eligibility : Any Graduate

Industry : Logistic

Position : Customer Support Executive

Experience : Freshers

Location : Bangalore

Salary : Best in Industry

Job Description:

• This is an individual role responsible for providing assistance to customers calling RedBus for various reasons like booking tickets, cancelling tickets or with any other service request.

Primary Tasks:

• To promptly book customer tickets and disseminate information on new offerings, availability of seats, promotional schemes etc.
• Provide effective and timely resolution to a range of customer inquiries and follow them up to final resolution.
• Complete call logs and reports.
• Strive to provide end to end one-call solution to every customer that he/she talks to.

Skills:

• Excellent communication (oral ), interpersonal skills.
• Self-motivated and flexible to work in shifts.
• Should have negotiation skills to deal with different kinds of customers and different situations.
• Customer centric.
• Able to meet deadlines along with working under pressure.
• Should be able to work as a team member.
• Should be fluent in English, Hindi and 1 South Indian Language ( Tamil or Telugu or Kannada).

About the Company : 

redBus is the number 1 inter-city bus ticketing service in the world. redBus is a part of ibibo Group , India’s primary online travel group that also owns the leading hotels and air aggregator,  Continue reading

Website : www.redbus.in

For more Details: 
Venue Details :
redBus, Ibibo Group Pvt Ltd,
B1 Golden Enclave, Floor 1,
Corporate Block, Old Airport Road,
Bangalore- 560017, Adjacent to HDFC bank.

Important Dates :
Walk-In Date : 24 & 27 Feb 2017
Walk-In Time : 10:00 AM - 01:00 PM

Contact Person:
Priyanka