Amazon hiring freshers Customer Service Associates at Hyderabad

Posted on: Location: Hyderabad

Job Description:


Eligibility :  Bachelor's Degree

Industry : eCommerce / Online

Role : Customer Service Associates

Experience : Freshers

Location : Hyderabad

Salary : Rs: 1,79,000 - 3,50,000 P.A.

Job Description:
  • An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. 
  • This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. 
  • Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

Skills:
  • Excellent communication skills (written and verbal).
  • Ability to communicate correctly and clearly with all customers.
  • Excellent documentation skills.
  • Good comprehension skills ability to clearly understand and state the issues customers present.
  • Ability to concentrate follow customers issues without distraction to resolution.
  • Good composition skills ability to compose a grammatically correct, concise, and accurate written response.
  • Work successfully in a team environment as well as independently.

Benefits:
  • Transport Allowance, Night Shift Allowance, Sodexo Meal Coupons, Over Time Benefits & Performance incentive (if applicable).

Documents to Carry:

  • Please carry resume, passport size photograph and one Original Govt ID proof for interviews.

About the Company:
Amazon.com and its subsidiaries are leaders in the online retail industry, enabling customers worldwide to purchase millions of unique items. The Advertising team is specifically chartered with the responsibility of marketing our products, and to drive traffic to Amazon to increase sales. As Amazon.com seeks to increase its presence in many countries with different customer behaviors, and as mobile and tablets explode, one of our biggest challenges is to increase the awareness of our product selection and price to customers in a variety of ways, and to make us the premier online shopping destination, including on Mobile devices.

Website: www.amazon.com

How To Apply :

For more Details : 
Venue :
Venue Details:
Amazon Development Centre India Private Limited,
Building No: 9, 10th floor, Mind Space IT Raheja Park,
Hitech City, Hyderabad 500081.

Walk-in Details :
Walk-in Date : 01 Mar - 04 Mar 2017
Walk-in Time : 10:00 AM - 03:00 PM

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