Amazon hiring freshers Seller Support Associate at Hyderabad

Posted on: Location: Hyderabad

Job Description:


Eligibility :  Bachelor's Degree

Industry : eCommerce / Online

Role : Seller Support Associate

Experience : Freshers

Location : Hyderabad

Salary : Rs: 2,75,000 - 3,75,000 P.A.

Job Description:
  • Demonstrates effective, clear and professional written and oral communication.
  • Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
  • Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
  • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
  • Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
  • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
  • Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
  • Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Sellers issues and questions.

Skills:
  • The Seller Support team acts as the primary interface between Amazon and our 3rd party sellers.
  • We obsess over providing world class support to 3rd party Sellers on the Amazon platform.
  • We strive to predict the Seller's needs before they recognize they may need our support, create innovative self-help tools, and provide solutions to help our partners better serve their customers.

Documents to Carry:
  • Please carry updated Resume, 2 Photographs and Govt. ID Proof. 

About the Company:
Amazon.com and its subsidiaries are leaders in the online retail industry, enabling customers worldwide to purchase millions of unique items. The Advertising team is specifically chartered with the responsibility of marketing our products, and to drive traffic to Amazon to increase sales. As Amazon.com seeks to increase its presence in many countries with different customer behaviors, and as mobile and tablets explode, one of our biggest challenges is to increase the awareness of our product selection and price to customers in a variety of ways, and to make us the premier online shopping destination, including on Mobile devices.

Website: www.amazon.com

How To Apply :

For more Details : 
Venue :
Venue Details:
Amazon Development Center,
Building No. 12C, 2nd Floor,
Raheja Mindspace, Inorbit Mall Road,
Vittal Rao Nagar, Madhapur, Hyderabad 500081.

Walk-in Details :
Walk-in Date : 08 Mar - 18 Mar 2017 (Excluding Sunday)
Walk-in Time : 10:00 AM - 01:00 PM

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