Honeywell hiring experienced GO Analyst at Bangalore

Job Description:

Eligibility : Any Degree

Industry :  Conglomerate

Position : GO Analyst

Experience : 1 - 2 Years

Location : Bangalore

Salary : Best in Industry

Job Description :

• Responsible for maintaining HR records for Honeywell employees.
• The scope of this responsibility covers data administration for all classes of employees including expatriates and executive employees of Honeywell across the globe.
• Responsible manual update of employee records where there is a failure in the tier 0 self service mode.
• Applying business and global data standard rules to ensure that the data entered or corrected corresponds to the rules and regulations.
• Tier 1 issues and inquiries resolution. Escalation of issues that could not be resolved at Tier 1 to the SME of the team.
• Use the escalation Matrix to quickly and efficiently escalate issues.
• Interact with downstream and support teams to resolve issues and inquiries.
• Conduct Internal audits to ensure that there are no data entry defects and if defects are identified, capture and report them in Siebel CRM.
• Communicate as needed with the HRG, Managers and downstream teams for resolution of work ontime.
• Provide Root Cause Analysis and improvement plans for any misses to the adherence to SLA's.
• Escalate issues in a timely manner to the SME so that necessary action can be taken to prevent SLA slippage.

Qualification:

• Strong Communication skills (verbal & written).
• Knowledge of PeopleSoft HR modules.
• Knowledge of Siebel CRM.
• Prior experience in working in a BPO environment ( 1 to 2 years ) preferably in HR Services back office.
• Working knowledge of MS Office tools.
• Trainned in Lean concepts and applicability ( will be a plus ).
• Freshers can also be considered for this position as the position is trainable. 
• However aptitude to learn and perform is important.

About the Company: 
Honeywell International, Inc. is an American multinational conglomerate company that produces a variety of commercial and consumer products, engineering services and aerospace systems for a wide variety of customers, from private consumers to major corporations and governments. The company operates three business units, known as Strategic Business Units. Continue reading

Website : www.honeywell.com
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