Job Description:
Eligibility : Any Graduate
Industry : Logistic
Position : Associate/Senior Associate
Industry : Logistic
Position : Associate/Senior Associate
Experience : 1 - 5 Years
For more Details:
Venue Details :
redBus, Ibibo Group Pvt Ltd,
B1 Golden Enclave, Floor 1,
Corporate Block, Old Airport Road,
Bangalore- 560017, Adjacent to HDFC bank.
Important Dates :
Walk-In Date : 06 Mar - 10 Mar 2017
Walk-In Time : 10:00 AM - 01:00 PM
Contact Person:
Arun
Location : Bangalore
Salary : Best in Industry
Job Description:
Responsibilities:
Skills:
Salary : Best in Industry
Job Description:
- Provide effective and timely resolution to a range of customer inquiries/complaints and follow them up to final resolution.
- Resolve conflicts between vendors and customers by helping them arrive a satisfactory conclusion.
- Coordinate with internal teams and vendors for closing the issue at the earliest.
- Deliver high class customer service and build customer satisfaction and loyalty.
- Meet call/email quality standards.
- Complete call logs and reports.
Responsibilities:
- Experience of 1-2 years in customer service or escalation management.
- Good written and verbal communication skills.
- Problem Solving Approach.
- Conflict Management.
- Customer Expectation Management.
- Logical reasoning.
- Empathy towards customers based on seriousness of the issue.
- Self-motivated and flexible to work in shifts.
Skills:
- Candidate should be very fluent in speaking English, Hindi & any one South Indian languages.
About the Company :
redBus is the number 1 inter-city bus ticketing service in the world. redBus is a part of ibibo Group , India’s primary online travel group that also owns the leading hotels and air aggregator, Continue reading
Website : www.redbus.in
Venue Details :
redBus, Ibibo Group Pvt Ltd,
B1 Golden Enclave, Floor 1,
Corporate Block, Old Airport Road,
Bangalore- 560017, Adjacent to HDFC bank.
Walk-In Date : 06 Mar - 10 Mar 2017
Walk-In Time : 10:00 AM - 01:00 PM
Contact Person:
Arun
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