Tech Mahindra hiring freshers Service Desk Analyst at Hyderabad

Posted on: Location: Hyderabad

Job Description:



Eligibility : Any Graduate

Industry : IT-Industry

Position : Service Desk Analyst

Experience : Freshers

Location : Hyderabad

Salary : Best in Industry

Job Responsibilities:
  • Responsible for handling activities/tasks allocated by the TL/OM (including monitoring the Help Desk mail boxes during their prescribed assigned times).
  • Responsible for answering inbound calls and make outbound calls.
  • Responsible for data entries.
  • Each new call or e-mail request must have a ticket generated in ticket logging tool.
  • Responsible for running regular and ad-hoc reports.
  • Follow-up on tickets created by the agents.

Interview Process:
  • JAM.
  • Technical.
  • Manager Round.
  • HR.

About the Company :
Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Anand Mahindra is the founder of Tech Mahindra, which is headquartered at Pune, India.
Part of the Mahindra Group, Tech Mahindra is a US$4.2 billion company with 112,886 employees across 90 countries.It provides services to customers which include Fortune 500 companies. It is also one of the Fab 50 companies in Asia, a list compiled by Forbes.Tech Mahindra was ranked #5 in India's software services (IT) firms and overall #111 in Fortune India 500 list for 2012.tech Mahindra, on 25 June 2013, announced the completion of a merger with Mahindra Satyam. Continue reading

For more Details: 
Address :
TechMahindra Ltd.,
SEZ,Tower1, Hitech City,.
Opp. Anath Tehcnologies, Beside oracle.
Important Dates :
Walk-In Date : 14 Mar - 17 Mar 2017
Walk-In Time : 12:00 PM - 04:00 PM

Contact Person:
Priyanka B

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