Trigent Software hiring experienced Service Desk Analyst at Pune

Job Description:

Eligibility : Any Graduate

Industry : IT-Industry

Position : Service Desk Analyst

Experience : 2 - 4 Years

Location : Pune

Salary : Best in Industry

Job Description : 

• Good communication skills and customer management experience.
• Work experience with clients outside India or in onsite roles.
• Strong knowledge on operations/service delivery and ability to manage critical situations with minimum supervision.
• Willing to work in 24x7 environment.
• Good Analytical & Coordination skills are essential.
• Basic Customer service skills.
• Basic understanding of Computers and Trouble shooting skills required.
• Customer service orientation and ability to work in a team.
• Good interpersonal and communication skills.
• Customer service orientation and ability to work in a team.
• Excellent Soft skill, Communications skills(Voice & Email) to handle global customers.
• Strong keyboard skills.
• Ability to perform in adverse situations.
• Willing to work in shifts.
• Voice and Email Support.

About the Company : 

Trigent is an early pioneer in IT outsourcing and the offshore software development business. For nearly 20 years we have helped hundreds of customers balance their cost-performance parameters for IT projects via sustainable, long term relationships with Trigent. Our hybrid engagement model is designed to leverage the best of US and India so that our customers are the ultimate beneficiaries. Our track record speaks of our success;having developed more than 100 products many of which are deployed in record time in both large and small companies. We work with the same care and diligence to make each of our engagement a success, one at a time, small or large.  Continue reading

Website : www.trigent.com

How to Apply :
For more Details: 
Venue Details :
Trigent Software Limited,
Unit II, No. 69, Second Floor,
J.P. & Devi Jambukeshwar Arcade,
Miller's Road, Bangalore 560 052.

Walk-in Details :
Walk-In Date : 08 Mar 2017
Walk-In Time : 10:00 AM - 05:00 PM

Contact Details:
Pooja : 7259264819