Job Description:
Eligibility : Any Graduate
Industry : IT-Software / Software Services
Position :Network Administrator
Industry : IT-Software / Software Services
Position :Network Administrator
Experience : 2 - 4 Years
Location : Chennai
Salary : Best in Industry
Job Description :
About the Company :
Preferred companies around the world are being built one engagement at a time.
In today’s profusely connected IoT world, it is often such engagements across multiple channels that decide the winners.
At CSS Corp, we continuously evolve Customer Engagement Technologies so that you can stay ahead of the curve in delivering relevant, long lasting, and market defining customer experiences to your end users.
Today, we are at work shaping the future of some of the world’s admired companies through customer engagements which transform CX. Almost 1 out of 3 fortune 1000 companies are or have been CSS Corps clients. Our Active Delivery Framework helps companies in actualizing superlative CX at each engagement point with
the end-users. At the heart of this technology are insights gathered from more than a billion transactions.Continue reading
Location : Chennai
Salary : Best in Industry
Job Description :
- Excellent Communication in must.
- Candidate should have a 2 years experience in Networking technology(Routing & Switching).
- CCNA level certifications highly desired.
- Fluent oral and written communication skills.
- Excellent interpersonal and organization skills.
- Demonstrated ability to capture and document all relevant details pertaining to a support issue or request.
- Positive thinker, confident, presentable, enthusiastic, resilient, and team player.
- Ability to relate to and collaborate with people at all levels of the organization.
- Capable in dealing with conflict and resilient in the face of setbacks and challenges.
- Demonstrated ability to diagnose and troubleshoot problems in an effective manner.
- Ability to present technical information to a varied audience over the phone.
- Ability to follow special instructions and other knowledge documentation to determine the appropriate path to resolution for customer before consulting and/or escalating issues to other service department staff members.
Skills:
- Excellent Communication in must.
- 24x7x365 monitoring and support of assigned customers.
- Incident Management and customer communications.
- Network Connectivity/Access Circuits.
- Alarm detection and handling.
- Carrier Troubleshooting/Management.
- Carrier and LEC Dispatch activity.
- Call-out/Escalations as needed.
- Trouble Ticketing.
- Review and awareness of maintenance activity.
- Maintain Documentation as it pertains to the execution of this SOW.
- Reporting Requirements.
About the Company :
In today’s profusely connected IoT world, it is often such engagements across multiple channels that decide the winners.
At CSS Corp, we continuously evolve Customer Engagement Technologies so that you can stay ahead of the curve in delivering relevant, long lasting, and market defining customer experiences to your end users.
Today, we are at work shaping the future of some of the world’s admired companies through customer engagements which transform CX. Almost 1 out of 3 fortune 1000 companies are or have been CSS Corps clients. Our Active Delivery Framework helps companies in actualizing superlative CX at each engagement point with
the end-users. At the heart of this technology are insights gathered from more than a billion transactions.Continue reading
Website : www.csscorp.com
How To Apply :
Venue Details:
CSS corp, B 14 Phase 1,
MEPZ SEZ, Tambaram Sanatorium,
Chennai - 46, Opp Tambaram Sanatorium Railway Station.
Walk-in Details :
Walk-in Date :06 Jan 2018
Walk-in Time :10:00 AM - 05:00 PM
Contact Person:
Divya Kamaraj
How To Apply :
Venue Details:
CSS corp, B 14 Phase 1,
MEPZ SEZ, Tambaram Sanatorium,
Chennai - 46, Opp Tambaram Sanatorium Railway Station.
Walk-in Details :
Walk-in Date :06 Jan 2018
Walk-in Time :10:00 AM - 05:00 PM
Contact Person:
Divya Kamaraj
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