HGS International Services Walk in for Customer Relationship Officer

Posted on: Location: Hyderabad

Job Description:

Eligibility : Any Graduate

Industry :BPO / Call Centre / ITES

Position :Associate/Senior Associate -(NonTechnical)

Experience : 0 – 2 Years

Location : Chennai,Bangalore

Salary : Rs: 2,00,000 - 3,00,000 P.A
.

Job Description:

  •  Candidate have to answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  •  Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  •  Refer unresolved customer grievances or special requests to designated departments for further investigation.
  •  Willingness to work in Rotational Shifts (24×7)

Candidate Profile:

  • Candidate should be graduate in any stream (B. Tech 70%)
  • Languages known to the candidate are Bengali, Gujarati, Assamese, Tamil, Telugu & Kannada
  • Graduates and Post Graduates only
  • Should be open to 24×7 shifts
  •  Basic Computer knowledge
  • Age Limit: 18 Years 30 Years

About the Company : 

HGS is a leader in optimizing the customer experience and helping our clients to become more competitive. HGS provides a full suite of business process management (BPM) services from traditional voice contact center services and transformational DigiCX services that are unifying customer engagement to platform-based, back-office services and digital marketing solutions. By applying analytics, automation, and interaction expertise to deliver innovation and thought leadership, HGS increases revenue, improves operating efficiency, and helps retain valuable customers. HGS expertise spans the telecommunications and media, healthcare, insurance, banking, consumer electronics and technology, retail, and consumer packaged goods industries, as well as the public sector. HGS operates on a global landscape with over 45,900 employees in 69 worldwide locations delivering localized solutions. For the year ended 31st March 2017, HGS had revenues of US$ 555 million. HGS, part of the multi-billion dollar Hinduja Group, has more than four decades of experience working with some of the world’s most recognized brands.. Continue reading

Website : https://www.teamhgs.com/

How To Apply :

Interested candidates can walkin with updated resume & Govt ID.

Venue Details:

2nd Floor, AKR Tech Park,
C Block, 7th Mile OFF Hosa Road,
Kudly Gate, Krishna Reddy Indl Area,
Garvebhavi Palya, Singsandra,
Bangalore- 560068.

Contact Details:

Recruiter Name: Gowri / Niranjan
Call: 903602388 / 998699450
E-mail Id: Kawneet.bhasin@teamhgs.com

For More Details: Click Here

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