Tech Mahindra walk-in for Technical Support Associate at Hyderabad

Posted on: Location: Hyderabad

Job Description:



Eligibility : Any Graduate

Industry : IT-Industry

Position : Technical Support Associate

Experience :1 - 5 Years

Location : Hyderabad

Salary :  Rs: 3,00,000 - 3,50,000 P.A.

Job Description :

  • Should have basic technical knowledge in LAN, WAN and handling basic Internet issues.
  • Troubleshooting of technical related issues and ensure to resolve the issues or queries over the call.
  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
  • Candidate should be flexible to work in 24*7 environments (US Shift), comfortable to work in night shifts.
  • Transport facility available(Pick & Drop).
  • 5 days working.

Core Competencies:

  • Pleasant, professional and courteous personality.
  • Excellent Problem Solving and Customer Service Skills.
  • Ability to think creatively and should have positive attitude.
  • Strong analytical & Interpersonal skills.

Skills:
  • Excellent verbal communication skills in English.
  • Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
  • Min 6 months of Voice Tech Support experience or 12 months of any Voice Calling Experience.
  • Should be quick learner and self-motivated.


Interview Rounds:

  • HR Round.
  • Voice & Accent.
  • Technical Round.

Documents to Carry:

  • Resume.
  • Original ID Proof.
  • Photocopy of all your Educational and experience related documents.

About the Company :

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Anand Mahindra is the founder of Tech Mahindra, which is headquartered at Pune, India.
Part of the Mahindra Group, Tech Mahindra is a US$4.2 billion company with 112,886 employees across 90 countries.It provides services to customers which include Fortune 500 companies. It is also one of the Fab 50 companies in Asia, a list compiled by Forbes.Tech Mahindra was ranked #5 in India's software services (IT) firms and overall #111 in Fortune India 500 list for 2012.tech Mahindra, on 25 June 2013, announced the completion of a merger with Mahindra Satyam. Continue reading

For more Details: 
Address :
Tech Mahindra Ltd.
Infocity - Special Economic Zone,
Tower - I, Plot No. 22 to 34,
Opposite to Ananth Building,
Hi-Tech City, Madhapur, Hyderabad-500081.

Important Dates :
Walk-In Date : 20 Dec - 23 Dec 2017
Walk-In Time : 11:00 AM - 04:00 PM

Contact Person:
Prathamesh Redkar/Alekhya A

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