Job Description:
Eligibility : Any GraduateIndustry : IT-Industry
Position : Technical Writer
Experience : Freshers
Job Responsibilities:
Required Skills:
About the Company :
More than 2 decades ago, Red Hat had a spark of an idea—a vision for developing software differently. We believed that collaboration with an ecosystem of IT leaders, open source advocates, developers, and partners could create a better foundation for the future of IT—Red Hat® Enterprise Linux®.
But that was just the beginning.
Today, we deliver a comprehensive portfolio of products and services using the same open, collaborative business model and an affordable, predictable subscription..Continue reading
Location : Pune
Salary : Best in industry
Job Description:
Salary : Best in industry
Job Description:
- Use your writing and technical skills to improve the documentation of our open source solutions.
- The Red Hat Customer Content Services team is looking for a Technical Writer to join us in Pune, India. In this role, you will join a team that promotes customer loyalty and success through content development and delivery.
- You'll create the feature documentation, user guides, and premium content that accompany Red Hat solutions, which will be made available online through the Red Hat Customer Portal.
- You will also work on effective scoping, quality testing, and delivery of writing projects, maintain a customer focus by participating in existing programs, and grow your technical expertise and strength.
Job Responsibilities:
- Work closely with content strategists, engineering project teams, and other stakeholders to produce and maintain high-quality documentation for upcoming Red Hat product releases.
- Engage and collaborate with the closed loop customer feedback program to address content gaps, act on direct customer feedback, and promote continuous improvement on the documentation experience.
- Keep up to date on product changes, customer use cases, and support issues by integrating with specialty groups from the Support Delivery team.
- Effectively manage documentation projects and deliver customer-focused documentation.
- Master the use of our internal documentation toolchain, including the publishing platform and issue tracking tools.
Required Skills:
- Bachelor's degree in IT, computer science, or an arts or language field is preferred.
- Fluent verbal and written English communication skills.
- Familiarity with Red Hat solutions or related industry offerings, e.g. Linux, middleware, storage, cloud, or virtualization technologies.
- Ability to read, write, and compile technical documents, including feature descriptions, customer use cases, and release notes.
- Excellent capability to establish and maintain communication with subject matter experts and other project team members.
About the Company :
More than 2 decades ago, Red Hat had a spark of an idea—a vision for developing software differently. We believed that collaboration with an ecosystem of IT leaders, open source advocates, developers, and partners could create a better foundation for the future of IT—Red Hat® Enterprise Linux®.
But that was just the beginning.
Today, we deliver a comprehensive portfolio of products and services using the same open, collaborative business model and an affordable, predictable subscription..Continue reading
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