Red Hat hiring for Technical Writer at Pune

Posted on: Location: Hyderabad

Job Description:

Eligibility : Any Graduate

Industry : IT-Industry

Position : Technical Writer

Experience : Freshers

Location : Pune

Salary : Best in industry

Job Description:

  • Use your writing and technical skills to improve the documentation of our open source solutions. 
  • The Red Hat Customer Content Services team is looking for a Technical Writer to join us in Pune, India. In this role, you will join a team that promotes customer loyalty and success through content development and delivery. 
  • You'll create the feature documentation, user guides, and premium content that accompany Red Hat solutions, which will be made available online through the Red Hat Customer Portal.
  • You will also work on effective scoping, quality testing, and delivery of writing projects, maintain a customer focus by participating in existing programs, and grow your technical expertise and strength.

Job Responsibilities:

  • Work closely with content strategists, engineering project teams, and other stakeholders to produce and maintain high-quality documentation for upcoming Red Hat product releases.
  • Engage and collaborate with the closed loop customer feedback program to address content gaps, act on direct customer feedback, and promote continuous improvement on the documentation experience.
  • Keep up to date on product changes, customer use cases, and support issues by integrating with specialty groups from the Support Delivery team.
  • Effectively manage documentation projects and deliver customer-focused documentation.
  • Master the use of our internal documentation toolchain, including the publishing platform and issue tracking tools.

 Required Skills:

  • Bachelor's degree in IT, computer science, or an arts or language field is preferred.
  • Fluent verbal and written English communication skills.
  • Familiarity with Red Hat solutions or related industry offerings, e.g. Linux, middleware, storage, cloud, or virtualization technologies.
  • Ability to read, write, and compile technical documents, including feature descriptions, customer use cases, and release notes.
  • Excellent capability to establish and maintain communication with subject matter experts and other project team members. 

About the Company : 

More than 2 decades ago, Red Hat had a spark of an idea—a vision for developing software differently. We believed that collaboration with an ecosystem of IT leaders, open source advocates, developers, and partners could create a better foundation for the future of IT—Red Hat® Enterprise Linux®.
But that was just the beginning.
Today, we deliver a comprehensive portfolio of products and services using the same open, collaborative business model and an affordable, predictable subscription..Continue reading

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How To Apply :

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