Recruiting at CONVERGYS for the post of Team Leader for Freshers and Experince

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Job Description:

Eligibility: Any graduates

Industry: IT/Software

Position: Team Leader Customer Care

Experience: 0-3 Years

Location: Delhi/Gurgaon/Mumbai

Salary : As per Company norms

Candidate Profile :

  • Bachelor's degree in related field from a four-year college or university with zero to three years related experience; or Equivalent combination of education and experience
  • "Modeling the Way" by setting positive examples of behavior and attitude for program level activities.
  • Proven time management skills Excellent customer service and support skills
  • Able to work well under pressure Exhibit professional demeanor Strong written and oral communication skills, including presentation skills
  • Able to work a flexible schedule Experience with providing and receiving coaching and feedback
  • Able to multi-task Good planning, organizing and problem-solving skills
  • Able to encourage, motivate and provide recognition
  • Must have proficiency with various software applications programs including e-mail messaging applications, Microsoft Word and Excel Environment

About the Company:

Convergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Customer management products include agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government markets. Information management provides convergent billing and business support system (BSS) products and services including revenue management, product and order management, and customer care management to telecom, utilities, and cable/satellite/broadband service providers.


How to apply:

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