IBM Walk-In Drive for freshers for the post of Technical Support Associate from 7th April To 11th April 2014

Job Description:

Eligibility: Any Graduate / Diploma

Industry: IT-Software / Software Services

Designation: Technical Support Associate

Experience: Freshers

Walk-In Date : 7th April to 11th April

Location: Bangalore / Hyderabad

Salary : Best In Industry

Desired Skillset :

• Freshers/ (Experienced up to 4yrs)
• Bachelor's Degree/ Diploma (12+3) -15 Years education Mandatory.
• Fluency in Communications Skills (both spoken and written)/ soft skills.
• Excellent Communication skills.

Job Description :

Providing Voice, Email & Chat support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.

• Remote Infrastructure support delivery
• perform problem cause analysis
• Resolve routine customer problem
• Ability to Identify Opportunity & Implement Process Improvements
• has technical experience and skills in the areas of problem determination, creativity and analysis.
• Ability to meet a set of defined account agent productivity measurements.
• Understanding of operating systems.

About the Company:

IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry - and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies.Continue Reading


Website: www.ibm.com

How to apply:

Walk-In Date : 7th ,8th , 9th,10th and 11th April 2014

Walk-In Time : 01.00PM to 04.00PM

Venue Details :

IBM India Private Limited,

D1 block , Manyata Tech park,

Nagawara Outer ring road ,

Bangalore- 560046

OR

IBM India Pvt Ltd,

IBM Tower, 3B, MindSpace,

Survey No. 64, APIIC Software Layout,

Madhapur, Hyderabad-560081

For More Details Click here