Eligibility: Any Graduate
Industry: BPO / Call Centre / ITES
Designation : Support Engineers
Experience: 0 - 2 years
Location: Chennai
Salary : INR 1,75,000 - 2,75,000 P.A
Job Description :
- Ability to express precisely and with clarity
- Excellent Verbal & Written English Communication skill
- Excellent Listening & Probing skills
- Excellent customer orientation and grasp of customer service
- Exhibit strong interpersonal skills, positive, pleasant, respectful and customer focused
- Must have good organizational and prioritizing skills
- Excellent Logical troubleshooting and Problem solving skills
Desired Skillset :
- Assist customers to troubleshoot by providing a consultative approach to problem solving.
- Respond to called-in inquiries from clients regarding their products and related services
- Maintain high level adherence and compliance towards policies, process and procedures.
- Provide exceptional customer service at all times
- Quality focus, result & goal orientation in a group situation, and commitment to customer delight are a must
About the Company:
CSS Corp is a leading technology company supporting enterprise and consumer products, managing IT infrastructure (stand alone, Cloud or Mobile enabled) and deploying networks. We partner with many of the Fortune 1000 companies to help realize their strategic business outcomes and be future-ready. Our expertise and in-depth understanding of the enterprise & consumer product space, along with proven pedigree in Remote Infrastructure Management (RIM), help customers increase revenues, optimize costs, enhance IT availability and business efficiency, to more than 140 customers worldwide. Our R&D arm, CSS Corp Innovation Labs designs and develops products and IP, creates platforms and solutions to accelerate IT transformation and enable faster go to market for customers. Continue Reading
Website: www.csscorp.com
How to Apply :
For More Details & Apply: Click Here
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