Job Description:
Eligibility: Graduate
Industry: IT-Software
Position: Customer Service Representative
Experience: Freshers
Location: Bangalore
Salary : Best In Industry
Job Description:
- Provides Customer account support in line with customer segmentation offerings
- Contributes to Cisco Sales productivity by reducing Account Managers’ administrative workload
- Support Customers and Sales on pre-book to post-booking activities
- Develops strong overview and drives Process, Tool and business flow improvements
- Identifies Customer and Sales Process, Tools and Training opportunities.
- Engages and represents Customers and Sales with cross-functional teams
- Attends weekly Sales Commit calls, keep track and obtain early business visibility
- Maintains a set of projects and initiatives which require cross functional partnerships
Technical Skills:
- Excellent ENGLISH written and spoken (essential)
- Proficiency in any other European language (advantageous)
- Strong verbal and written communication skills (essential)
- Intermediate level Excel e.g. trending analysis, reporting etc (essential)
- Strong interpersonal and relationship skills
- High levels of customer orientation and service excellence
- Efficient collaboration skills with internal / external customers and cross functional teams
- Ability to prioritize work capacity
- Excellent problem solving and decision making skills
- “Can do” attitude, proactive engagement, solutions seeking & team player in global environment
About the Company:
Cisco Systems, Inc. (NASDAQ: CSCO) is an American multinational corporation headquartered in San Jose, California, United States,[5] that designs, manufactures, and sells networking equipment. The stock was added to the Dow Jones Industrial Average on June 8, 2009, and is also included in the S&P 500 Index, the Russell 1000 Index, NASDAQ 100 Index and the Russell 1000 Growth Stock Index For more details
Website: http://www.cisco.com/
How to apply:
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